Privacy Policies

At Hamak Hotels, we value and respect the privacy of our users, customers and visitors. This document sets out the terms under which personal data provided through our website is collected, used and protected.

1. Information Collected

The Hamak Hotels website only requests and stores personal information on a voluntary basis when the user:

• Complete the contact form, providing your name, email address and comments.
• You subscribe to the electronic newsletter, providing your email address.

Financial information or sensitive data is not requested through the website.

2. Purpose of the treatment

The personal data collected will be used exclusively for the following purposes:

• Respond to and respond to requests or inquiries received using the contact form.
• Manage the sending of informational and promotional communications related to Hamak Hotels, provided that the user has given their consent by subscribing to the newsletter.
• Improve the browsing experience and carry out internal statistical analysis on the use of the website.

3. Data transfer

Hamak Hotels does not sell, rent or transfer the personal data of users to third parties. You can only share them in the following cases:

• In compliance with a legal obligation or request from a competent authority.
• To safeguard the security, rights or property of Hamak Hotels and its users.

4. Data Retention

Personal data will be kept only for the time necessary to fulfill the purposes mentioned in this document, or until the owner requests their cancellation.

5. Rights of the owners

Users may at any time exercise their rights of access, rectification, cancellation or opposition (ARCO), as well as revoke the consent granted for the processing of their data. Such requests must be made through the contact method indicated on the website.

6. Information Security

Hamak Hotels takes reasonable technical, administrative and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration or destruction.

7. Use of cookies

The Hamak Hotels website may use cookies and similar technologies to improve the browsing experience and obtain usage metrics. The user can configure their browser to disable these technologies, which could affect some functionality of the site.

8. Amendments to the policy

Hamak Hotels reserves the right to update or modify this Privacy Policy at any time. The modifications will take effect as soon as they are published on the website.

9. Contact

For any questions related to this Privacy Policy or to the processing of personal data, users may contact us through the contact form available on this website.